Responsible Gaming — Stay Safe, Play Within Your Limits
okbd believes gaming should be a controlled part of entertainment — not a solution to life's pressures or financial difficulties. On this page, learn how to set your own limits, recognise warning signs, and get help when you need it.
When Gaming Becomes a Problem
Casino and sports betting are a form of entertainment for many people — but they remain enjoyable only when kept under control. okbd encourages every player to game responsibly. We firmly believe that a good gaming experience is built on awareness and limits — not on promises of winning.
Under our Terms and Conditions, you must be at least 21 years old to open an account at okbd and take part in betting or casino games. This age limit is strictly enforced and exists to protect every user.
Gambling addiction is a real problem that develops gradually — what starts as a bit of fun can grow into more and more time and money spent, and eventually affect your family and work. Before things get worse, ask yourself: Am I staying within my budget? Am I placing bets to recover money I have lost? If the answer is "yes", now is the time to act.
Our Privacy Policy states that your personal information and gaming activity data are strictly protected. Seeking help or placing limits on your own account is completely confidential — this information is not shared with any third party.
Remember: Gaming should be for entertainment — not as a source of income. Repeatedly placing bets to recover lost money often leads to even greater losses.
All casino and betting activity at okbd is strictly for individuals aged 21 or older. Allowing minors to use your account is completely prohibited.
Tools for Setting Your Own Limits
okbd provides several practical tools that let you set your own gaming limits. Using them is your right and we actively encourage it.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering a limit takes effect immediately; increasing a limit is subject to a waiting period.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a set period. Once you reach that limit, no further bets can be placed until the next period begins.
Session Time Limit
Set how long you want to play in a single session. When the time is up, you will receive a notification and be prompted to log out.
Cooling-Off Period
You can temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you feel a short break is not enough, you can choose long-term self-exclusion. This request can be made directly through okbd support — contact us via 24/7 live chat.
Reality Reminder
Enable pop-up messages at regular intervals that tell you how long you have been playing and how much you have deposited or withdrawn.
These tools can be activated directly from your account settings. If you need assistance, contact okbd's 24/7 live chat support.
Warning Signs of a Problem
People often do not realise that gaming is shifting from a habit into a problem. If you notice any of the signs below in yourself or someone close to you, it is time to pay attention.
Spending Beyond Your Budget
Using money meant for essentials (rent, food, bills) to place bets, or borrowing money to play.
Chasing Losses
Repeatedly placing bets to try to recover money already lost — which often leads to even larger losses.
Hiding It from Family
Keeping your gaming activity secret from family or friends, or lying about it.
Mood Changes
Feeling irritable, anxious, or low when unable to play; feeling excessively excited when winning.
Losing Track of Time
Playing for hours without realising how much time has passed; skipping sleep, work, or studies to play.
Unable to Stop
You have decided to stop, but keep playing just a little more, again and again.
okbd's Commitments
Responsible gaming is not just a policy — it is a core principle behind how our platform is built. Visit our About Us page to learn more about how we work to protect our users.
- Not allowing anyone under 21 to open an account and verifying age through a verification process.
- Immediately suspending an account if a minor is identified.
- Processing self-exclusion requests promptly and sending no promotional communications during that period.
- Giving users access to their gaming history and transaction records at any time.
- Keeping the support team trained on responsible gaming so they can give the right guidance in difficult situations.
- Never encouraging any player to continue gaming in a harmful pattern.
Core Principles of Responsible Gaming
Keeping these principles in mind helps gaming stay enjoyable without affecting other areas of your life.
- Only play with money you can afford to lose without it affecting your daily life.
- Decide how much time and money you will spend before you start playing — and stick to it.
- Never place bets while drinking or when you are very tired — your ability to make sound decisions is reduced.
- Take regular breaks and spend time with family and friends.
- It is not right to treat winnings as guaranteed or to plan your income around gaming.
Where to Get Help
Acknowledging a problem and asking for help takes courage. Do not face it alone — reach out to someone close to you or seek professional support.
okbd Live Chat Support
At any time of day — 24 hours, 7 days a week — speak to our support team in Bengali or English. Let us know about self-exclusion, limit setting, or any concern you have — we will assist you promptly.
Email Support
You can also reach us by email outside of live chat. Responsible gaming requests sent by email are responded to quickly by our support team. The email address can be found on the support page of the site.
Family and Friends
Talk to a trusted family member or friend. Support from someone close to you can often be the first step before professional help is needed. Keep them informed about your gaming limits.
Professional Counsellors
Trained counsellors specialising in mental health and addiction are available in Bangladesh. Visit a local hospital or mental health centre to get support.
Self-Help Resources
There are many books, online guides, and community-based groups available to help deal with gambling addiction. Read up yourself and share the information with your family — awareness is the first step.
Support Groups
Talking to others who have faced the same problem can give you strength on the path to recovery. Join a local community or online group.
Questions About Responsible Gaming
Answers to common questions about responsible gaming are provided here. For more details, visit our FAQ page.