okbd Privacy Policy

1. Introduction and Applicability

This privacy policy applies to all services and products of the okbd platform. By using the okbd website, you are considered to have accepted all terms of this policy. This document is an important legal basis for your relationship with okbd, and has been drawn up to ensure the protection of your personal information.

okbd operates an online gaming and betting platform for users in Bangladesh. The information you provide when creating an account, making a deposit, playing games, or using any service on this platform is governed by this policy.

Reading okbd's Terms and Conditions will show you that the privacy policy and the terms of service complement each other and both apply together.

2. Data Collection

okbd collects user information in several ways. The types of information collected are described below by category.

2.1 Registration and Identity Information

Information you provide when opening an account includes:

• Full name, date of birth, and national identity card details (for age verification)
• Email address and mobile number
• Your preferred username and password (stored in encrypted form)
• Address and country information

2.2 Financial Transaction Information

Information provided during deposits and withdrawals:

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Automatically Collected Information

Information recorded automatically while using the platform:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and usage patterns
• Login and logout times

2.4 Customer Support Information

When you contact our support team via live chat or email, a record of that conversation may be stored and used to improve the quality of service.

3. Purpose of Data Use

okbd uses collected information only for the purposes listed below. Information is not used for any other purpose without the user's permission.

1. Account Management: To create, manage, and secure your account.
2. Identity Verification: To follow the KYC (Know Your Customer) process for processing financial transactions and preventing fraud.
3. Payment Processing: To accurately complete deposits and withdrawals.
4. Customer Support: To respond to your questions, complaints, and requests.
5. Security Maintenance: To detect and prevent unauthorised access, fraud, and cyberattacks.
6. Service Improvement: To analyse user experience and improve the platform's functionality.
7. Legal Compliance: To comply with applicable laws and regulations.

4. Data Storage and Protection

okbd gives the highest priority to the security of your information. We follow industry-standard technical and administrative measures.

4.1 Encryption and Security Technologies

All data transmission on the okbd platform is secured through SSL (Secure Sockets Layer) encryption. Passwords are never stored in plain readable form — they are converted using strong cryptographic hashing methods.

4.2 Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period to meet applicable legal obligations.

4.3 Response to a Data Breach

In the event of an unexpected data breach, okbd will notify affected users as quickly as possible and take the necessary corrective measures.

5. Sharing Data with Third Parties

okbd never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processing Partners

When using payment channels such as bKash, Nagad, Rocket, and bank transfers, the necessary transaction information is shared with the relevant institution. This information is used solely to complete the transaction.

5.2 Game Provider Software Companies

Game providers such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe follow their own privacy policies. okbd shares only the limited information necessary for game operation with these providers.

5.3 Legal Obligations

In the case of a valid court order, investigation process, or legal obligation, information may be provided to the relevant authorities. In such cases, okbd acts under applicable law.

6. Cookies and Tracking Technologies

When you browse the okbd website, cookies may be placed on your device. Cookies are small text files that help improve the browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure the basic functionality of the platform.
• Functional Cookies: Used to remember language preferences and other settings.
• Analytical Cookies: Help improve the platform by analysing user behaviour.

6.2 Cookie Control

You can disable cookies at any time by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly, particularly those related to login.

7. User Rights

Every user registered with okbd has the following rights over their own information:

1. Right to Access: The right to know what information is stored about you and to receive a copy of it.
2. Right to Rectification: The right to request correction of inaccurate or incomplete information.
3. Right to Erasure: The right to request deletion of your information in certain circumstances, though this may not apply to information retained under legal obligations.
4. Right to Object to Processing: The right to object to the use of your information for specific purposes.
5. Right to Data Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, write to the email address mentioned in the contact section below.

8. Payment Data Privacy

Financial transaction information is handled with the highest level of protection. The minimum deposit at okbd is ৳200 and the minimum withdrawal is ৳500, and every transaction is processed through a secure encrypted channel.

For transactions through mobile banking services such as bKash, Nagad, and Rocket, only the information necessary to complete the transaction is shared with the relevant payment gateway. okbd does not store your mobile banking PIN or full account details.

Bank account details provided for bank transfers are used only for that specific transaction and are deleted after the necessary period has passed.

9. Protection of Minors

okbd strictly follows a 21+ age policy. No minor is permitted to participate on our platform. Age verification information is collected at the time of registration, and additional identity documents may be requested in cases of doubt.

If, for any reason, someone under the age of 21 creates an account, it will be suspended as soon as it is identified and the relevant information will be deleted through the appropriate process.

To learn more about responsible gaming, read okbd's Responsible Gaming page, which provides practical advice on keeping yourself safe.

10. Policy Changes

okbd reserves the right to change or update this privacy policy as needed. If any significant changes are made, you will be informed via your registered email address or through a notice when you access the platform.

You can see when the policy was last changed by checking the "Last Updated" date at the end of the policy. Continued use of the platform after a change means you have accepted the new policy.

If you have questions about any aspect of this policy, see our FAQ or contact our support team directly.

11. Contact

For any questions, complaints, or requests to exercise your data rights regarding this privacy policy, contact okbd through the following:

• Email

  [email protected]
• Live Chat

  Available 24/7 — Support in Bengali and English

We generally try to respond to emails as quickly as possible after receipt. For urgent matters, contact us via live chat.